FAQs

Is this expansion good? Is it compatible with my game?

We love board games as much as you do so please contact us for more information on any of the items we sell! We are particularly keen on Carcassonne, Marco Polo, Castles of Burgundy, Catan and Orleans - if you want some gaming advice, don't hesitate to ask us!

Do you offer discounts?

Absolutely! Those buying 2-3 items receive a discount of 10% on their order, whilst those buying 4+ items receive a 15% discount. Please look here for more information.

Do you ship outside of the UK?

Yes we do! We ship to over 240 countries and territories worldwide using Royal Mail International Standard. Delivery estimates are 3-5 working days for Europe and 6-7 working days for the rest of the world. You can read more about delivery here.

What are your UK delivery rates?

Delivery is absolutely FREE to the UK for all items using Royal Mail 48/2nd Class. The estimated delivery time after sending is 2-3 working days.

Has Coronavirus impacted your operations? Are you still sending items?

We have continued working throughout the Coronavirus pandemic, with no impact to our operations. However, postal deliveries to some countries are taking longer given the current situation. We would therefore ask you to be patient in waiting for your items as they may take a little longer to arrive than normal.

What is your returns policy?

We accept returned items in their original undamaged condition within 30 days of delivery. You are responsible for returning the items back to us. More information on our returns policy can be found here.

Any further questions?

Please get in touch with us at info@greenzinkgames.com